Ask Show All Show less. Regarding the postage prices on your listings, eBay can only offer guide prices as couriers and indeed royal mail do change their prices. Why has my parcel been returned and what happens next LZ610444742CN ... Is my parcel being returned to me? My parcel has been returned to sender can I get it back? This article will explain what this tracking status means and what you can do if it appears on your dashboard. Find your nearest branch . Once you've refunded the buyer, if the buyer paid using PayPal you can contact Support to get your Depop fee back. But I wasn’t willing to let it go and planned to use chargeback if they didn’t refund. Post a comment. According to the latest tracking its being “sorted at hub” this was 3 days ago. There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address. It is good selling practice to always keep abreast of the latest prices, and also to regularly check for updates and indeed promotions......just as packlink have a promotion currently on Hermes, so do other resellers from time to time (although not usually as generous as the current 50% one), Finally, the statement about "special rates" is just carefully worded marketing.....the same as you see everyday from countless businesses. Items are returned to sender if: The address does not exist. The buyer messaged me after a few days saying that the item had not been delivered and tracking states “Returning to sender”. The reason for this is that depots only hold parcels for a limited amount of time. Important information: It's not possible to request a specific time for your collection and Hermes will not call or text on the day of collection. I will not be available at the time of collection. (3.78 as above)2 to 5 kg 5.63. I only use RM now. I think that the seller maaged to contact hermes (or eBay's Parklink) complain about the service and they in turn contacted my local hermes delivery office and got the parcel re-scheduled to be delivered to me and whilst it was still at my local delivery office it could be done, I think *if* I was unlucky for the return's truck to have been earlier then I would have lost my item and it would have been on its way back to the seller because some half-witt plunker ! This article will explain what this tracking status means and what you can do if it appears on your dashboard. Facebook; Twitter; LinkedIn; Email; Close. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Following the investigation, Hermes paid back more than £1,000 to Barka Parka, as well as giving compensation to other customers whose complaints the … Share. The reason for the return is marked on your item. Answer This Question. There is a possibility that the delivery may be attempted, in which case you must advise the receiver to refuse the parcel. But hermes have now withdrawn that service. I just can't understand how someone else's parcels have come to … I said this was a lie as I was in all day and requested an investigation providing geo tracking and a photo of the door to prove the driver had indeed attempted to deliver. My Hermes have failed again. Hermes have had a parcel of mine since 13th December. you keep on saying that you tried delivering my package and "i was not home" thats bullshit and its already the second try to receive this parcel, on the first try i was also home all day but apperently "you could not deliver it to me because i was not home". Our Hermes Courier Returns option allows you to add a personal touch to your returns process with a local courier doorstep collection. (*unless you live in Northern Ireland), {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Why is my shipment being returned? A shipment is returned to the sender if it is undeliverable. Ensure that the parcel is less than 15 kg, shorter than 120 cm, and has a volume less than 225 cm. First: share to improve GetHuman4088671's odds . New Comment Subscribe Save for later. If we missed you and left a card at your delivery address, there will be an 8-digit reference number printed on there that you can use too. Package your return. I can't access my shipping label (USPS & MyHermes), Boost your chances of being found in search. Following the tracking it appears to have been delivered but the day after it was returned to sender. A possible reason for this may be because the parcel has not been collected from the locker or drop off point. Find out how to return a parcel quickly and easily with Hermes. when I complained that no one had attempted to deliver to my address the lady said not to worry they will attempt to deliver it again on the 25th of December. How do I request that my parcel is stopped and returned to me? Apply the label to your parcel. Why is my parcel not tracking since it was dropped off? They scanned the code, printed a label and gave me a receipt. We would advise contacting your end customer to determine how they would like to proceed and contact us with an … 24 Comments. Why hasn't the driver turned up to collect my package today? Please check here to see if the collection window of your parcel has passed. There are a range of reasons why your item is being returned. 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